Advice and information

Government Website – for the latest updates and advice, including guidance on self-isolating and social distancing: https://www.gov.uk/coronavirus

NHS Website – for more information on Coronavirus and advice for those in high-risk groups: https://www.nhs.uk/conditions/coronavirus-covid-19/.
If you think you might have coronavirus, please use https://111.nhs.uk/covid-19 in the first instance. Only call 111 if you're unable to get help online. For life-threatening emergencies call 999 for an ambulance.

Buckinghamshire Council - for the latest information on local services including schools and transport: https://www.buckinghamshire.gov.uk/community-and-safety/changes-to-our-services-due-coronavirus/

Help and volunteering

If you are self-isolating and need help with things like accessing groceries/medication then please contact us on help@haddenham-bucks-pc.gov.uk. Those without internet access can call 07760 458079. Please leave a message and someone will get back to you as soon as possible. To help us deal with requests as efficiently as possible, please use the email address if you are able to do so, including Help as the subject title. If you need to contact the Council about other matters, please use our regular contact details, so that we can respond to those who need help as quickly as possible. We are lucky to have many wonderful volunteers within our community, so please don't be afraid to ask for help if you need it. 

Whilst we will provide what support we can, we are not an emergency service. Please contact 999 in the event of a life-threatening emergency. For medical assistance, see the information on the NHS provided above.

If you would like to volunteer, please complete the attached form and email it to help@haddenham-bucks-pc.gov.uk.  

Parish Council information

The Parish Council office is working hard to support the community during this challenging time but will be closed to the public until further notice to prevent transmission of the Coronavirus. The office staff will continue to work remotely and those needing to contact the office can still do so by email at clerk@haddenham-bucks-pc.gov.uk or by phone on 01844 292411. If possible, please contact us by email. Councillors can still be contacted by phone or email. See the Councillors page for contact details.

All planned meetings of the Council have been cancelled and the Annual Parish Meeting postponed indefinitely.

All Parish Council playgrounds are now closed. Please do not use the playgrounds. Parks & open spaces will remain open for outdoor exercise, however please always follow the Government’s guidance on gatherings (no more than two people, except with members of your household) keeping 2 metres away from others at all times. 

Local businesses offering delivery/takeaway: 

 

Bradmoor Farm, Haddenham      01844 - 299387

https://www.bradmoorfarm.co.uk/

Fresh fruit & veg, eggs, milk and meat, as well as store cupboard supplies.

Shop open Tuesday, Friday & Saturday 9am - 5pm, Wednesday & Thursday 9am – 5pm, Sunday & Monday closed.

Phone orders taken for collection only

Blooming Fruity, Haddenham

Call Mary on  07763 - 551602 10-2pm weekdays except Wed

Open weekdays from 10-2pm, (except Wed), 10-1pm Sat. Order by phone or put a written order through letterbox. Can deliver in 1 – 2 days or collect from back of shop, Payment by BACS, cheque or cash or by card in the shop.

Tickety Brew, Haddenham  01844 291059 https://www.facebook.com/Tickety-brew-cafe-1503231126599455/

Open 10-12 Monday to Saturday for takeaway freshly brewed coffee, milkshakes, smoothies, sausage rolls, homemade cakes, bacon or sausage baps and lunch time rolls. For delivery, phone or facebook message orders one day ahead. Order Monday for delivery on Tuesday or order Thursday for delivery on Friday.

Cottage Bakery, Haddenham      01844-291469

https://www.facebook.com/TheCottageBakerythamehaddenham/

General bakery plus milk, sandwiches, pies, confectionery and newspapers. Can order one day ahead for delivery from Thame shop: 01844-212257. Shop open Mon - Fri: 6.30-2.30pm, Sat: 7-1pm, closed Sunday.

Smarts Fish and Chip Shop, Haddenham 01844 698611

Opening on Monday 20th April at normal opening hours. Mon –Sat: 4.30-10pm, Tues – Sat: 12-2pm. Closed Sunday.

House of Spice, Haddenham      01844-292934

https://houseofspicehaddenham.com/

Indian Food, Collection or delivery, contactless payment.

Kings Head, Haddenham      01844-291161

https://www.facebook.com/thekingsheadhaddenham/

Menu for Fri & Sat evening and Sun lunch. Delivery and takeaway except Sunday when delivery only

Post Office, Haddenham      07533-466246

Shop open Mon – Sat: 8-6pm, Sun: 8-1pm. Post office open weekdays 9.30-4pm, Sat: 9.30-12.30, Sun: closed. Free delivery over £20, free Paracetamol for over 65s

White Hart Studio, Haddenham    07765-366308

https://www.facebook.com/whitehartstudio.co.uk/ Deliveries available for purchases over £15. Sells Greeting Cards, Gifts, Jewellery, Ladies Fashion and Interiors.

Hartwell Nurseries      01296-747961

https://www.facebook.com/HartwellNurseriesAylesbury/

Open Monday - Friday 9.30am till 4.30pm, Saturday 9.30am - 4.30pm, Sunday 10am till 4pm.Tuesday & Thursday 9.30am - 11am is open for the high risk/vulnerable and elderly only. Limited delivery services available to self-isolating/those unable to visit only, please email:  info@hartwellnurseries.co.uk.

Orchard View Farm, Little Meadle      01844-273387

https://www.orchardviewfarm.co.uk/

Veg, meat, ready meals and sundry groceries, see online order form on website or can order by phone for collection or delivery. Takeaway menu available Thursday, Friday & Saturday evenings. Shop open Tues – Sat: 9.30-5pm, Sun: 10-2pm.

Seven Stars, Dinton      01296-749000

https://www.sevenstarsdinton.com/

steph@sevenstarsdinton.com

Deli Shop Open 10-12pm Tues - Sat Fresh fruit, veg,  dairy, eggs, bread & meat. Collection only. 48 hours’ notice by email.

See online restaurant menu, order and collect, closed Mondays.

Cavendish Events, Long Crendon      01844-202299

Delivering hot meals, veg, fruit and dairy boxes

Veg, fruit, dairy and hot meal boxes all delivered.

E mail: food@cavendishevents.co.uk

Churchill Arms, Long Crendon      01844-335081

https://www.churchillarms-longcrendon.co.uk/

Thai food, open Sun-Thurs 5-9pm (pre-order from 4pm), Fri & Sat 5-9.30pm (pre-order from 1pm) free delivery over £20 within 3 miles.

Rumseys, Thame      01844-260303

https://www.rumseys.co.uk/pages/rumseys-thame

Shop open for takeaway Wed-Sun 9.30am-4.30pm. Chocolates can be ordered for delivery through website.

Rising Sun, Thame      01844-214206

http://www.risingsun-thame.co.uk/

Thai food, Open Sunday-Thursday 4.30pm -9pm and Friday – Saturday 4:30pm-9:30pm, free delivery over £20

Newitts Butchers, Thame      01844-212103

https://www.newitt.co.uk/

Call on 01844 212103 or email:  orders@newitt.co.uk

Free delivery within 5 miles - minimum order £20 Please allow 1-2 days for orders to be prepared.

Petcare, Thame      01844-213710 or 07483-339253

https://petcarethame.co.uk/

Open until 2.30pm, can order on line or by phone for delivery. Maximum of 2 customers allowed in shop at one time.

The Crown, Cuddington      01844-292222 bookings@thecrowncuddington.com

https://en-gb.facebook.com/crowncuddington/

Menu on facebook, delivery or takeaway 7 days a week

Takeaway food available Tues- Sat 12-2pm 6-8pm & Sunday 12-3pm. Booking the previous day is a great help.

Bottle and Glass, Gibraltar      01296-748444

http://www.thebottleandglass.com/

Phone orders for Pizza only , takeaway menu on website. For collection 12-2pm and 5-8pm.

Ivor Miles, Haddenham      01844-291263

https://www.ivormiles.co.uk/

Open for fuel Mon-Fri 8-6pm, Sat 8.30-2.30pm, closed Sunday.

Petrol pumps serviced, NO self service please

Workshop open, see web site.

Prescriptions 

Pharmacies are currently being overrun with requests as people stockpile medications. Please be considerate and only order what you need. Please also be aware that prescriptions may take slightly longer than normal before they are ready for collection. If you are able to order your prescription online, please do so. 

Electronic prescriptions – those who are registered for online patient access can arrange for prescriptions to be sent electronically to the pharmacy. 

Prescription home delivery – you can register for repeat prescriptions at the Haddenham pharmacy by phone: 01844 291960, email: info@jmwvicary.co.uk, or the JMW Vicary website. Please see the recent release from Haddenham pharmacy for further information on who is eligible for home delivery and the altered role of the Fish scheme. Please do NOT call the pharmacy to see whether your prescription is ready or what the queues are like, as this causes delays. 

NHS App – amongst other things, the app allows you to order repeat prescriptions online. For more information, see https://www.nhs.uk/using-the-nhs/nhs-services/the-nhs-app/.

 

Non-Prescription Items 

To help cope with increased demand, JMW Vicary has now set up a new hotline for non-prescription items only, staffed by FISH volunteers. 

NEW HOTLINE Telephone number: 07592 088 180. Call 9am-12noon Mon-Fri only. Outside these times, customers can leave a message or complete the attached form and email it to jmwvicaryltd@aol.com. 

Customers should NOT ring the main Pharmacy number to place an order for non-prescription items. They will be advised to ring or leave a message on the NEW Telephone number above to put in their order.

For further details, please see the pharmacy information sheet on non-prescription items.

Support services

There are range of services available to help those who are struggling: 

Domestic Abuse:

24-hour National Domestic Abuse Helpline: 0808 2000 247.

Anybody worried about causing harm to the ones they love can get help by contacting Respect Phoneline - 0808 802 4040. https://respectphoneline.org.uk/

Young People affected by domestic abuse can get support through:
Childline 0800 1111 https://www.childline.org.uk/
SAFE 0800 133 7938 http://www.safeproject.org.uk/

 Local domestic abuse organisations:

 Wycombe Women’s Aid: 01494 461367 www.wycombewomensaid.org.uk

Aylesbury Women’s Aid: 01296 437777 www.aylesburywomensaid.org.uk

Reducing the Risk: www.reducingtherisk.org.uk

Give us a Shout: www.giveusashout.org

Aylesbury Vale & Milton Keynes Sexual Assault and Abuse Support:
01296 719772 www.avmksaass.org.uk

Victims First: 0300 1234 148 www.victims-first.org.uk

 

Buckinghamshire Family Information Service – advice and support for families

Buckinghamshire Local Emergency Support – help with urgent short-term emergencies

Buckinghamshire Business Support - details on local and Government support for businesses

Buckinghamshire Disability Service - advice and support for people with disabilities

Buckinghamshire Connection Support – provides help with a wide range of problems

Age UK Bucks – services and support for older people in Bucks

Aylesbury Food Bank – food bank with several locations around Aylesbury

Sharing Life Food Bank – food bank based in Thame 

Aylesbury Vineyard Church Storehouse Foodbank

 This foodbank is now opening every day Monday to Saturday 10am-12pm to provide emergency food supplies to people in the area including our villages who are struggling financially to feed themselves and their families. The Vineyard Church is in Gatehouse Close Aylesbury HP19 8DN – turning near the Toyota garage on A41 Gatehouse Road. This is a drop-in service. You do not need a food voucher or an appointment and all who are in financial hardship are welcome. For further information or if you need food but cannot get there please contact Chris on 01844 290694. If you can support the food bank financially to help them buy food you can give on the Vineyard website.

Aylesbury Vale Financial and Debt Advice Service – resources to help with debt

Citizens Advice Aylesbury Vale – provides free, confidential advice

Aylesbury Homeless Action Group – housing advice and support for over 18s

Turn 2 Us - benefits calculator and grants search

Shelter – housing and homelessness charity

The Money Advice Service - free and impartial money advice, set up by government

DWP – Budgeting Loan – interest free loans for those on certain benefits

 

Support for mental health and wellbeing:

A new Mental Health Helpline has been launched by Oxford Health NHS Foundation Trust, which runs mental health services in Buckinghamshire, with support from Oxfordshire Mind.

The trained mental health advisors will be able to offer on-the-spot advice and make sure people get the care that is right for them. For adults, the number is: 01865 904997. For children and young people, the number is: 01865 904998.

The helpline is open 24/7 for people to call to find out when and where to get help and to access support from mental health professionals.

When someone is seriously ill or injured, or in an acute confused state, call 999.

Further sources of support/tips for coping:

Tips to help you cope from Mind: https://www.mind.org.uk/information-support/coronavirus-and-your-wellbeing/

British Psychological Society guidance: https://www.bps.org.uk/news-and-policy/talking-children-about-coronavirus

British Association for Counselling and Psychotherapy guidance around managing anxiety: https://www.bacp.co.uk/news/news-from-bacp/2020/28-february-coronavirus-anxiety-how-to-cope-if-you-re-feeling-anxious-about-the-outbreak/

National Autistic Society – guidance and helpline for parents, young people and staff: https://www.autism.org.uk/services/nas-schools/vanguard/news/2020/march/coronavirus-(covid-19)-advice.aspx

Place2Be – Guide to helping parents answer questions from their children and to support family wellbeing: https://www.place2be.org.uk/about-us/news-and-blogs/2020/march/coronavirus-information-for-children/

Young Minds – Talking to your child about Coronavirus and 10 tips from their Parents Helpline to support family wellbeing: https://youngminds.org.uk/blog/talking-to-your-child-about-coronavirus/

Carers UK – Guidance for carers: https://www.carersuk.org/help-and-advice/health/looking-after-your-health/coronavirus-covid-19

Coronavirus related Scams

Advice from Thames Valley Police 

Following reports of Covid-19 related scams, Thames Valley Police is urging the public to remain vigilant against criminals using the publicity around the coronavirus as a chance to target their victims with fraudulent emails, phone calls, text messages or door to door services. We are encouraging residents to look out for their friends, family and neighbours. There are examples of communities working together to help local residents and we don’t want to discourage this so we ask that people consider the following advice to avoid falling victim fraudsters:

Door scams:

We are aware of people knocking on the doors of elderly and vulnerable people offering to shop or other services for them and then taking money without providing what they have offered.

• If you can, only accept help from people you are familiar with or who can prove who they are.
• Do not hand over a bank card or large sums of cash to anyone on your doorstep.
• Please look out for your neighbours and family members who may not have access to social media and therefore will not be receiving this information.

 Watch out for scam messages:

A number of online scams offering fake services are being reported nationally. Don’t click on the links or attachments in suspicious emails, and never respond to unsolicited messages and calls that ask for your personal or financial details.

Shopping online:

If you’re making a purchase from a company or person you don’t know and trust, carry out some research first and ask a friend or family member for advice before completing the purchase. If you decide to go ahead with the purchase, use a credit card if you have one, as most major credit card providers insure online purchases.

For more information on how to shop online safely, please visit: https://www.actionfraud.police.uk/shoponlinesafely

Coronavirus Testing Kits:

We are aware that some maybe trying to sell fake coronavirus tests. At this time the public are not being offered COVID-19 tests to purchase and no companies have been deployed to carry out checks in homes or businesses, this will be a scam.

If you have been a victim of fraud or cyber-crime, report it to Action Fraud online or by calling 0300 123 2040.

 

Update from Buckinghamshire Council 

There has been a rise in the number of scam complaints related to the coronavirus outbreak. Latest complaints include reports of a South Buckinghamshire woman in her 80s who answered the door to a man who tried to demand £220 in cash to complete a health and safety check. Additionally, there have been widespread complaints of scammers trying to take people’s bank details to cover payments for school meals whilst the schools are closed.

Residents are also being urged to be especially wary of people offering or selling:

• Virus testing kits – these are only offered by the NHS.
• Vaccines or miracle cures – there is currently no vaccine or cure.
• Shopping or medication collection services that require payment upfront.
• Home cleaning services.
• Overpriced or counterfeit products.

Residents must also be wary of emails, texts, telephone calls and messages via social media from scammers offering refunds on taxes or bills, as these are highly prevalent.

Trading Standards have provided some helpful tips to help prevent people from becoming victims of scams:

• Don’t be pressurised into making a decision. If someone is trying to rush you or panic you, they are probably trying to scam you.
• Only purchase goods from trusted retailers.
• Be suspicious of requests for money upfront.
• Do not give your bank card or bank details to a stranger. Never write your PIN number down.
• Know who you’re dealing with – if you don’t know the person who’s offering you help then ask to be introduced by someone that you know and trust.

 If you have information or are worried about coronavirus related scams please contact Trading Standards. You can email trading.standards@bucksandsurreytradingstandards.gov.uk or call on 01296 388788.

Supermarket priority delivery and shopping hours

Various supermarkets have reserved specific time slots for the elderly and the vulnerable:

Waitrose – Monday-Saturday 7:30am-8:30am, and Sundays 10am-11am. Daily essentials kept aside for NHS workers (ask staff) and priority at tills.

Sainsbury’s – Monday, Wednesday and Friday 8am-9am. NHS and social care workers have access 30 minutes before store opening each Monday – Saturday (with NHS ID).

Co-op – Monday-Saturday 8am-9am, and Sunday 10am-11am

Tesco – 9am-10am every Monday, Wednesday and Friday 

M&S – first hour of opening on Mondays and Thursdays, first hour of opening on Tuesdays and Fridays for NHS and emergency workers

Morrisons – 9am-10am Monday to Saturday

If you have a medical condition that makes you very vulnerable to Coronavirus, you can register with the Government for support. The Government's list of the vulnerable is being rolled out to the supermarkets, so they can be prioritised for home delivery slots. 

Posters for high-risk or self-isolating households

If are unable to answer the door to deliveries, as you are in the high-risk category or are self-isolating, then the following posters may come in useful: 

High-risk

Self-isolating